Eric Francis, MD

Family Medicine / Primary Care

Patient Satisfaction Survey

Overall Satisfaction
5 out of 5
589 Ratings
43 Comments

Dr. Eric Francis is board certified in family medicine by the American Board of Family Medicine. Since joining MedFirst Primary Care at New Braunfels, Dr. Francis has brought an unparalleled commitment to using his knowledge and wide network of resources to help members of the New Braunfels community stay healthy through prevention and wellness, as well as recover from illness and injury as quickly as possible.

Every patient is different. Every situation, illness or injury is different. That is why Dr. Francis tailors his approach to work with each patient, at any age, to meet their health care needs and overcome any challenges.

Medical Education and Training

  • Residency/Internship - Family Medicine, University of Colorado
  • Medical School - Baylor College of Medicine, Houston

Professional Memberships

  • American Academy of Family Physicians
  • Colorado Academy of Family Physicians
  • Colorado Medical Society

Awards and Professional Activities

  • St. Joseph Residency Faculty (2013-Present)
  • Physician of the Year - Kaiser Wheat Ridge (2011)
  • Resident of the Year - Swedish Hospital (2008)
  • Drex Award - Peer Award for Outstanding Teacher (2008)
  • Chief Resident, University of Colorado (2007-2008)

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
5
Provider showed concern
5
Friendliness/courtesy of CP
5
CP spoke using clear language
5
Provider explained things clearly
5
Provider included you in decisions
5
Patients' confidence in CP
5
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
May 25, 2021
good
May 25, 2021
As stated before, Dr. Francis office staff and nurses are outstanding I all areas.
May 25, 2021
The whole process has always been top notch. Dr. Francis office staff and nurses are super friendly.
May 23, 2021
Dr Francis is always professional, caring, informative and willing to listen.
May 23, 2021
very professional
May 21, 2021
professional and friendly staff
May 21, 2021
Have utmost confidence in Dr. Francis and his staff.
May 20, 2021
good
May 20, 2021
good
May 20, 2021
good
May 20, 2021
good
May 20, 2021
good
May 20, 2021
excellent
May 20, 2021
Dr. Francis is amazing, he really cares about his patients and does all he can to solve the patients problem. I am happy I have him and 100% would recommend him.
May 20, 2021
staff and doctor were incredibly accommodating to my situation. I
May 19, 2021
very good No wait time
May 18, 2021
Dr Francis is a fantastic doctor. really cares about his patients
May 18, 2021
great staff
May 16, 2021
Dr. Francis is always very knowledgeable, and does a great job of listening and offering the options with all their ramifications.
May 16, 2021
Very quick and easy
May 15, 2021
Dr. Francis is the best so forget the rest.
May 14, 2021
would definitely recommend
May 14, 2021
good listener very caring
May 14, 2021
everything was good timing
May 14, 2021
nice office staff
May 14, 2021
Dr. Francis is the absolute best! Always listens and I never feel rushed. Gives me lots of options for care and helps me make the best decision for me.
May 14, 2021
Love everyone here! Everyone is always so kind and patientt
May 14, 2021
Everyone is amazing! Absolutely love this doctor's office!
May 12, 2021
n0 complaints
May 12, 2021
always very proffesional and friendly
May 11, 2021
I've recommended him to 3 people already.
May 11, 2021
I told my sister and her husband to switch their PCP to Dr. Francis. WOW JUST WOW!! Dr. Francis took the time to listen to my concerns and we discussed and made changes to bed help me. He changed my medicine and I absolutely feel better.
May 11, 2021
Sigining in using the portal was a breeze.
May 11, 2021
The staff was so nice.
May 9, 2021
I would recommend Dr Francis to anyone. by far best Dr I have ever used in my life.
May 9, 2021
very sweet spirit!
May 9, 2021
this staff is one of the best I have ever experienced. Thay all make me feel welcome and important.
May 8, 2021
Dr. Francis is the best.
May 8, 2021
I like the fact that I found Dr. Francis as my primary care physician and the staff here is great.
May 6, 2021
very thorough doctor experience
May 6, 2021
well done
May 1, 2021
Always feel welcome and nurse/assistant very good taking vitals and any other info.
May 1, 2021
All my health questions were answered and Dr. Francis gave positive advice to me to improve my health.